Account & Data Deletion

You can delete your ROEM account and personal data at any time. This page explains how, and what we remove.

How to delete your account

In the app

Open your account settings and choose Delete account. You'll be asked to confirm. This permanently removes your account.

By request

You can also email privacy@roem.app from the address associated with your account and ask us to delete it. We'll verify your identity and process the request.

What gets deleted

When you delete your account, we remove your personal information, including:

• Your profile (name, email, avatar, home city, and preferences)
• Your taste profile and saved venues
• Your reviews and ratings
• Your crew memberships, messages, and shared picks you created

What we may retain

We may keep limited information where the law requires it or for legitimate business needs, such as:

• Transaction and billing records needed for tax, accounting, or legal compliance (handled with our payment processor, Stripe)
• Information necessary to prevent fraud or abuse, or to resolve disputes
• Aggregated or de-identified data that no longer identifies you

Your subscription

If you have an active Membership, cancel it first through the billing portal in the app (or it will be canceled as part of deletion). Deleting your account stops future renewals. Past payments are non-refundable except where required by law.

Timing

We process deletion requests promptly and remove your personal data within 30 days, except for information we're permitted or required to retain as described above. Backups are purged on our routine cycle.

Questions

Contact privacy@roem.app if you need help deleting your account or data.